Delete Your Account & Data
We value your privacy and give you full control over your data. You can delete your account immediately using the Undisturb app, or submit a request below.
Option 1: Delete Instantly In-App
For security and instant data destruction, we highly recommend deleting your account directly from within the app:
Open Profile Screen
Tap your avatar or the profile tab in the bottom right corner of the app navigation bar.
Navigate to Settings
Open the settings menu and look for the option labeled "Delete Account".
Confirm Deletion Type
Provide a reason and confirm deletion. If you signed up with email/password, enter your password. If you signed in with Google or Apple, confirm secure deletion using your device PIN or biometrics (Face ID/Fingerprint).
Permanent Action Warning
This will instantly and permanently erase your account, active subscriptions (if managed outside app stores), and all local and remote data including Peace Scores, daily check-ins, sleep logs, hydration habits, and AI companion conversation history. This action cannot be undone.
Option 2: Submit Deletion Request Online
If you no longer have access to the app, you can submit a manual deletion request here. Our support team will process and complete your request within 7 business days, and send you a confirmation email once your account has been fully deleted.
Your Data Safety & Security Rights
When your account is deleted, Undisturb completely and permanently erases all personal identifier information, health and wellness logs (Mood history, hydration logs, sleep charts), conversation logs, and profile records from our databases. If you have an active premium subscription, please ensure you cancel it directly on the Google Play Store (Android) or Apple App Store (iOS) to stop automatic billing, as subscriptions are managed directly by those stores.
undisturbAt Undisturb, we believe peace of mind isn’t a luxury, it’s a practice. Health is a daily dialogue, not a one-off checkup. Our mission isn’t to replace therapy, but to empower you with the tools to understand yourself, stay resilient, and find balance before stress takes over.
